Business Description
Marchex is a Seattle-based technology company that helps businesses understand and improve their customer conversations across phone calls and text messaging. Using artificial intelligence, the company analyzes interactions between consumers and businesses to identify what is driving sales, qualify leads, and surface insights that sales, marketing, and operations teams can act on. Its tools serve a wide range of industries and can connect with most communication platforms, making it practical for both single-location businesses and large multi-location organizations.
