Business Description
Founded in 2011 and based in Chuo, Japan, PLAID Inc. builds and runs KARTE, a cloud-based platform that helps businesses understand and improve how they interact with their customers. The company offers a broad range of tools covering real-time visitor analysis, personalized marketing, advertising automation, customer and employee satisfaction research, and AI-powered feedback analysis. PLAID also supports clients with hands-on strategic planning and business development services. Altogether, the company provides businesses with the data and tools they need to deliver better customer experiences across multiple channels.
